LEARNING EXPERIENCE DESIGNER | CURRICULUM DEVELOPER | LMS EXPERT
PROFILE
full-cycle learning experience designer with a personality
Motivated self-starter experienced in developing and deploying complex training solutions in global environments. Leads teams in executing large-scale projects aligned with business objectives using design thinking and Agile methodology. Innovative mindset while applying adult learning theories and instructional design techniques. Highly driven with an elite standard for quality with a clear sense of urgency and passion for helping others to succeed.
Experience
Senior curriculum developer, okta
2023 - present
Created and maintained content templates for on-demand customer-facing content used in certifications and exam preparations.
Owned technical content around identity and access management, including integrations with Microsoft 365, Salesforce, and others.
Drove company initiative to modernize content offering to increase content effectiveness and stickiness by evaluating new authoring tools and approaches.
Built content review process to streamline peer review before semi-monthly publication, reducing re-publishing time by 10%.
Implemented education team’s customer feedback mechanism to make informed decisions about content direction and focus.
founder & Learning evangelist, DS GRoup, LLC
2014 - present (self-employment, contract)
DevelopED a book of business of clients seeking learning and development skills on a temporary basis, including: eLearning content development, video production, audio engineering, assessments and feedback, interactive games, LMS implementation and administration.
Increased client consumption by 400% YoY by bringing in-person offering to on-demand format.
Transitioned content for over 250 courses into client’s new LMS, offering consulting services during conversations with LMS vendor for veterinary continuing education client.
Reduced time to value by over 2 months by developing templates and optimized delivery strategy for veterinary client.
Learning Experience Designer, Envestnet
2022 - 2023 (RIF)
Partnered with instructional designers to deliver quarterly product feature updates with customers and employees using video, product simulation, and assessment via knowledge checks and quizzes.
Designed Storyline template for a battery of 300 courses to align with company branding and reduce quality assurance process by 2.5 business days.
Implemented JIRA workflow process for cross-team project management, saving an average of 20 working hours per week across the team.
Launched and managed professional development program for the learning team to enhance their professional skills, including topics such as assessment, writing for e-learning, project management, and product features.
lms analyst, intermedia (sales enablement)
2020 - 2022
Localized platform and content for 5 languages worldwide.
Maintain and improve functionality of LMS for employee and partner-facing content, including over 1,200 courses.
Identified optimal user experience of on-demand course content and created template for all 7 instructional designers to use for authoring courses.
Developed strategy for internal training efforts around compliance and security resulting in a 95% completion rate, up from 70% year prior.
Integrated new technical solutions to send data from the LMS into Salesforce for visibility into partner certification status and progress.
Deployed employee compliance cycle to ensure compliance and company de-risking.
Additional Experience
2018 - 2020
Program manager, LMS Specialist, Amazon (Amazon advertising)
2018 - 2018 (RIF)
Instructional Designer / Program Manager, Microsoft (GDCO)
2014 - 2017 (RIF)
Senior training program manager, Tune
2013 - 2014 (Contract)
Learning & Development Manager, P2 Solutions, Microsoft (Retail)
SKILLS
ADDIE & SAM Methodology
- ADDIE
- none
- ADDIE
- none
Articulate 360
- Articulate Storyline
- Articulate Storyline
Camtasia/SnagIt
- New York
- New York
customer education
- storyline
- none
- storyline
- none
Content Development
- Content Dev
- None
- Content Dev
- None
data analysis
- data analysis
- non
- data analysis
- non
Design Thinking
- leadership
- none
- leadership
- none
eLearning
- New York
- Las Vegas
- New York
- Las Vegas
Figma
- Figma
- Figma
Program Management
- Program Management
- None
- Program Management
- None
Instructional Design
- Instructional Design
- None
- Instructional Design
- None
stakeholder management
- stakeholders
- none
- stakeholders
- none
LMS Administration
- LMS
- none
- LMS
- none
Training Delivery
- Training Delivery
- None
- Training Delivery
- None
needs analysis
- needs analysis
- none
- needs analysis
- none
user reasearch
- people
- Las Vegas
- people
- Las Vegas
Education & credentials
UNIVERSITY OF WASHINGTON
Certificate in UX & Visual Interface Design
UNIVERSITY OF COLORADO, DENVER
M.S., INSTRUCTIONAL SYSTEMS TECHNOLOGY
UNIVERSITY OF IOWA
B.A., ETHICS & PUBLIC POLICY
B.S., SOCIOLOGY
Awards & ENGAGEMENT
MEMBER, ASSOCIATION FOR TALENT DEVELOPMENT (2015 - PRESENT)
MEMBER, ELEARNING GUILD (2016 - PRESENT)
HOSTED STUDENT LIAISON & PRE-DEPARTURE ORIENTATION COORDINATOR, AMERICAN FIELD SERVICE (2016 - PRESENT)
"oNE TO WATCH" AWARD RECIPIENT, ASSOCIATION FOR TALENT DEVELOPMENT (2015)
GUEST PARTICIPANT, ATD FORUM SPRING LAB (2015)
portfolio
One in a series of over 40 instructional videos using
the Adobe Creative Suite (After Effects, Premiere Pro, Audition).
Skills demonstration that covers the basics of how to use Articulate Rise 360.
American college of veterinary internal medicine (ACVIM) | Various projects
ACVIM is the national certifying organization for veterinary specialists in large and small animal internal medicine, cardiology, neurology, nutrition and oncology. We have worked together on countless projects covering their various ad-hoc needs, including eLearning content creation, video editing, LMS transition, and more. Each year, I support the organization with their annual Forum, a live conference which yields hundreds of recorded sessions to be built for on-demand consumption. Samples of these projects are available to members and students registered with ACVIM.
TECHNOLOGY USED: Articulate 360 (Storyline, Rise), Adobe Creative Suite (Acrobat, Audition, Illustrator, InDesign, Photoshop, Premiere Pro), Caveon, Cadmium, Moodle, VetBloom
superspeed certified | superspeed
SuperSpeed offers an advanced golf training system to allow players to reach their maximum swing speed potential. Together, we brought the methodology of training golf coaches on SuperSpeed methodology to a virtual platform, allowing golf professionals across the world to obtain a PGA-accredited credential. The three-level offering is comprised of videos, interactions, quizzes, and a final assessment.
TECHNOLOGY USED: Articulate 360 (Storyline, Rise), Adobe Creative Suite (Illustrator, Photoshop), Camtasia, Moodle, YouTube
id9 | tHE PERFORMANCE COMPANY
Developed content based on Catherine Mattiske’s theories for efficient and effective instructional design. Soft-skill curriculum including “Effective Time Management”, “Making Meetings Work”, “Customer Service Excellence”, and others. Managed global team to deliver over 550 products including immersive e-learning modules, assessments, job aids, animated videos, learning journals, and activity booklets.
TECHNOLOGY USED: Articulate 360 (Storyline, Rise), Adobe Creative Suite (Acrobat, Illustrator, InDesign), Camtasia, Moodle
pIANO TUNING | PIANO TECHNICIAN ACADEMY
Used subject matter expert’s storyboards and raw video to create interactive course on both tuning pianos and moving pianos. Courses are currently for sale and have aggregated over $300,000 in revenue in the first year. Users would complete interactive eLearning lessons and perform exercises to prove their knowledge. (Note: to access the content via the link below, click “OK” to the pop-up message and disable pop-up blockers.)
TECHNOLOGY USED: Articulate 360 (Storyline, Rise), Adobe Captivate, Adobe Creative Suite (Audition, Illustrator, Premiere Pro), LearnUpon LMS
ecg interpretations | ethosvet
As a learning aid for veterinarians, this responsive design introduces the various heart rhythms that are read by an ECG performed on domestic animals. The course contains hotspot interactions, audio narration, video, and other e-learning functions.
TECHNOLOGY USED: Articulate 360 (Rise, Storyline), Adobe Creative Suite (Acrobat, Audition, Illustrator, Premiere Pro, Photoshop), Camtasia, KnowledgeVision, PowerPoint,
randstad singapore | job specializations
A series of courses to prepare recruiters and business development employees with the industry knowledge to adequately recruit strong candidates for the job roles contained within. The course contains various media, interactions, a glossary, and other elearning components.
TECHNOLOGY USED: Articulate 360 (Rise), Adobe Creative Suite (Photoshop)
circle education | contemporary leadership
CIRCLE offers education and consulting services for educators in Australia's primary schools. Our goal was to bring a previously synchronous VBT course to a self-paced WBT, incorporating various external articles, videos, and other interactive objects.
TECHNOLOGY USED: Articulate 360 (Storyline), Adobe Creative Suite (Acrobat, Illustrator), MatrixONE LMS
NEW YORK LIFE | SECURE fixed TERM annuity IV
New York Life is a national insurance firm. They were updating their existing eLearning content to a more modern, interactive catalog. I implemented assorted interactive elements, various media, and a knowledge check. This course would be used for annual compliance training.
TECHNOLOGY USED: Adobe Captivate